Your GUIDE Remote™

How It Works Requirements Installation First Time Setup Remote Sync Troubleshoot History

How It Works

The GUIDE Remote™ is a state-of-the-art universal remote control with a free TV program guide. Your GUIDE Remote has many other features that you can customize to your particular TV viewing needs. You can go to our Web site to set up most of the options, and others can be set up directly on the GUIDE Remote itself. To keep your GUIDE Remote up-to-date with the latest information from our Web site, you need to connect your GUIDE Remote handset to your PC at least once a week using a procedure we call RemoteLinker™ II.

RemoteLinker™ II runs on your PC and transfers data back and forth between your GUIDE Remote™ and our Web site . All you need is a PC with Internet access, a GUIDE Remote connected with the provided cable to an open USB port, and the RemoteLinker II program running on the PC.

If you are a first time user, please read on!

System Requirements

You will need at least:

· A PC running Windows 98SE, Windows ME, Windows 2000 or Windows XP.

· An Internet Explorer 5.0+, Netscape 4.0+ or AOL 5.0+ Web Browser. (NOTE: Microsoft Internet Explorer 5.0 must be installed on your computer even if it is not your default browser, because RemoteLinker II uses resources provided only with Internet Explorer.)

· One available USB Port.

· A CD ROM drive.

· At least 5 MB free hard disk space.

· At least 8 MB RAM.

· An active connection to the Internet.

Installing RemoteLinker™ II

You can install the RemoteLinker™ II program on your PC from the CD that came with your GUIDE Remote™.

1. Temporarily disable any anti-virus software running on your PC.

2. Put the CD ROM in your CD ROM drive. The installation program should begin automatically. Proceed to step 4.

3. If the installation does not begin after a few seconds, then click Run on the Start menu and browse for setup.exe on the CD ROM.

4. Click OK to run setup.exe and follow the instructions on your screen.

5. After successful installation and starting the program, a RemoteLinker icon will appear in the system tray. The system tray is usually in the lower right corner of your desktop, where the clock is normally displayed.

First Time Setup

RemoteLinker™ II works closely with your web browser, so please verify that a default browser has been selected for your system and that you are connected to the Internet. Next, please connect your GUIDE Remote™ handset and activate RemoteLinker II , as follows:

1. Please make sure you have established an active internet connection.

2. Start the RemoteLinker II program, if not already started. You should see the RemoteLinker II icon in the system tray.

3. Plug the provided RemoteLinker II cable into an open USB port on your PC.

4. Plug the other end of the RemoteLinker II cable into the top end of your GUIDE Remote.

5. RemoteLinker II will detect the GUIDE Remote and begin the registration sequence.

At this point the RemoteLinker™ II program will activate and check to see if it can communicate with the GUIDE Remote™. Please wait a few seconds for this process to complete. Should the process fail, an error box will pop up with further instructions. When successful, the following dialog box will appear:

6. Click the Register button to setup your account on the Web.

Your browser will open and take you to the Registration page on our Web site . Here you can register your remote, setup a personal account and select your user preferences.

Web Setup

Our Web site is where you will make most of your GUIDE Remote customizations. It is also a great place to stay current on all things TV related. Please visit often!

7. Fill in the information regarding your username, password, location and television service.

8. To get up and running quickly, go with the default entries; You will always have the option to return and customize.

First Time GUIDE Remote™ Sync

After you've selected your preferences on our Web site it's time to download your selections into the GUIDE Remote™.

9. Double click the RemoteLinker II icon in the system tray.

10. RemoteLinker II will activate and the following dialog box will appear:

11. Please enter the username and password information for the account you setup on the web. Then click the Download button.

12. A dialog box will appear and the progress of the file transfer process will be displayed.

13. A second dialog box will appear to indicate that the process is complete.

14. Click OK on the second box when done.

That's it. The registration process is complete. Disconnect the remote from your PC and have fun with your new GUIDE Remote!

Syncing Your GUIDE Remote™

Steps 1 through 14 outline the procedure used to setup the GUIDE Remote and the GUIDE Remote web servers with your specific information. The process is much simpler when it's time to refresh the TV listings in your GUIDE Remote. This is the procedure you will use every time you sync your GUIDE Remote™ with new information from the web site.

1. Please make sure you have established an active internet connection.

2. Start the RemoteLinker II program, if not already started. You should see the RemoteLinker II icon in the system tray.

3. Connect the RemoteLinker™ II cable to the top of your GUIDE Remote.

4. RemoteLinker II will activate. A dialog box will appear and the progress of the file transfer process will be displayed.

5. A second dialog box will appear to indicate that the process is complete.

6. Click OK on the second box when done.

That's it. Disconnect the remote from your PC and have fun with your new GUIDE Remote!

Troubleshooting

I received a communications error message.

· If RemoteLinker II was installed while an Anti-Virus program was running you should re-install.

· Check to make sure the RemoteLinker™ II cable is securely connected both to your PC's USB port and your GUIDE Remote.

· Make sure you are actively connected to the Internet.

I received an Internet error message.

· Make sure you are actively connected to the Internet.

· Check to see that your browser can go to http://RD1000.guideremote.com/.

· Be sure Microsoft Internet Explorer 5.0 or above is installed on your system, even though you may not be using it as your default Web Browser.

If you have tried the steps above and your GUIDE Remote still isn't communicating with your PC, please go to the Support section of our Web site for further assistance.

Change History

> 03may07 RemoteLinker II version 2.0.000 released

© 2000, 2001, 2002, 2003 Evolve Communications, Inc. GUIDE Remote and RemoteLinker are trademarks of Evolve Communications, Inc. All rights reserved.

Last updated: 03may19