

             ***************************************************
             * AskPSP - Updated Case Base for OS/2 Warp Server *
             ***************************************************


                 ===========================================
                 =  AskPSP Case Base for OS/2 Warp Server  =
                 ===========================================


 The WLSHDESK.ZIP file contains the following files:

        WLSHDESK.CBD
        WLSHDESK.CBK
        WLSHDESK.CBM
        WLSHDESK.CBR
        WLSHDESK.INF
          CPDEMO.INF    (CasePoint tutorial)
          README.WLS    (The file you are reading now.)

 To use these files, you need to have CasePoint for OS/2 installed. 
 If you have previously installed AskPSP from either OS/2 Warp Connect 
 (through PRODINST) or the IBM Technical Connection Personal Software 
 CD-ROM, then you should have CasePoint for OS/2 installed in a CASEPNT 
 subdirectory on your hard drive.
 
 The 4 files WLSHDESK.CBD, WLSHDESK.CBK, WLSHDESK.CBM, WLSHDESK.CBR need 
 to be copied to the CASEPNT\ASKPSP subdirectory, and the WLSHDESK.INF 
 file should be copied to the CASEPNT\ASKPSP\BOOKS subdirectory.  
 NOTE:  If you do not have a CASEPNT\ASKPSP subdirectory, you can either 
 re-install and choose to put the case bases on your hard drive, or you 
 can create the subdirectories manually and then copy the files to them. 

 If you create the subdirectories manually, the icon will not open the
 new case base on your hard drive.  In this case, you should either change
 the settings in the icon to point to the hard drive instead of the CD-ROM
 drive, or you can run CasePoint from the command line by typing CASEPNT.EXE
 from the CASEPNT subdirectory.

 You also need to make sure that in the ASSOC.OS2 file (in the CASEPNT
 subdirectory) the INF= line points to the CASEPNT\ASKPSP\BOOKS subdirectory
 on your hard drive--and not to the CD-ROM drive.

 Once CasePoint is running, you need to open the new case base by clicking 
 on the Open File icon or by selecting Open from the File pull-down menu.
 Finally, double-click on WLSHDESK.CBD.  You should be able to enter a 
 problem description and see questions and actions appear.

 If you need help with CasePoint or have additional questions, 
 CPDEMO.INF is a tutorial about how to use the Casepoint search engine in
 INF format. To view the tutorial, enter:

           VIEW.EXE CPDEMO.INF

 at the OS/2 command line with the CPDEMO.INF file in the current 
 subdirectory.

 Please direct comments and suggestions to:

           tcinput@austin.ibm.com


