# Contact

I would like to hear from you. Tell me your impressions of the driver; it would also be interesting to hear what you are using it for. A postcard from your hometown or region would also be really, really nice.

My contact details are:

      Deon van der Westhuysen
      6 Keurboom Crescent
      Plattekloof
      7500
      Republic of South Africa

You can email me at: deonv@vodacom.co.za.

# Feedback and support

You are welcome to drop me an email if you are having problems. But first, please read the FAQ and User manual carefully. The odds are that you will find your answer there.

I am writing this driver in my spare time and cannot promise a speedy response or bugfix. Remember, a clear, polite, question usually gets a quicker answer!

When you report a problem please include the following:

- The Operating System version you are using
- The version of PPJoy you are using
- The type of interface you are using
- The type of controller you are using
- Any messages in the System section of the eventlog. Use the Windows Event Viewer.
- Any error messages/codes in Device Manager